The Adult Luxury website is a platform managed by Adult Luxury, which takes responsibility for handling your personal information.

To ensure transparency and compliance with privacy laws, Adult Luxury has implemented a Privacy Policy that outlines how your data will be collected and used.

This policy also explains the reasons why certain personal information is required from you.

Before using the website, it is essential to review this Privacy Policy carefully. Adult Luxury is dedicated to safeguarding your personal data and ensuring its confidentiality and security.

This commitment reflects our dedication to the trust and confidence of our customers, who can be assured that their personal information is in safe hands.

We assure you that we will handle your data with the utmost care and in accordance with all relevant laws and regulations. At Adult Luxury, we value your privacy and strive to provide a safe and secure online experience for all our users.

Personal information we collect:

When you visit Adult Luxury, we automatically gather certain information about your device. This includes details about your web browser, IP address, time zone, and some of the installed cookies on your device. This information is referred to as “Device Information.” As you browse the website, we also collect data on the specific web pages or products that you view, as well as the websites or search terms that led you to the site.

We use this Device Information to better understand our customers and improve their experience on our site. In addition to Device Information, we may also collect personal data that you provide during registration, such as your name, surname, address, and payment information.

This is necessary for us to fulfill our agreement with you and provide you with the best possible service. We take the protection of this information seriously and have measures in place to ensure its security.

By providing us with this personal data, you are giving us your consent to use it in accordance with our privacy policy. We value our customers’ privacy and strive to make their experience on Adult Luxury safe and enjoyable.

Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us.

Your rights & Privacy Policy:
In order to protect our customers’ personal and financial information, we have strict security measures in place. For this reason, we do not accept credit card numbers over the phone or through email. If you choose to make a payment using a credit card, our website will direct you to a secure 3rd party payment page after you click the “Place Order” button. This is to ensure that your card details are entered in a safe and secure environment. Additionally, our website uses 3D secure payment confirmation, providing an extra layer of protection for your sensitive information. Once the payment process is complete, you will be redirected to an order confirmation page, ensuring that your transaction has been successfully processed. Your security and privacy are of utmost importance to us, and we take all necessary precautions to safeguard your information when making a purchase on our website. Rest assured that your personal and financial details are in safe hands with us.

3D Secure? What’s That?
It’s an authentication system that adds an extra layer of protection against fraud. All banks use 3D Secure Code to protect their clients, which is great for us but not so good for credit card fraudsters.
To activate your Secure Internet Shopping, contact your Bank to activate your Credit Card with 3D SecureCode. You can usually do this on your online banking system. You will need your cellphone handy as your Bank will contact you via SMS with your Secure Code.

Proof Of Payment

Shopping with Adult Luxury is a seamless and convenient process, especially when paying by credit card. There is no need to worry about sending us proof of payment, as it happens automatically. However, if you choose to pay by EFT or direct deposit, we kindly ask that you email us your proof of payment to ensure a smooth transaction. Without the proof of payment, we will have to wait for your payment to reflect on our bank statement, which may take up to 3 days depending on your bank. For payments made in a foreign currency, we will need to wait for it to clear in our account before processing your order.
Our priority is to provide our customers with a hassle-free shopping experience, and providing the necessary documentation allows us to do so efficiently. We appreciate your cooperation and understanding in this matter.

Can I Pay COD?
We outsource delivery to third party couriers, so they cannot accept payment. All orders need to be paid for before they are dispatched, so Cash On Delivery is not possible.

Fraud & Security Checks
We do strict fraud checks to prevent criminal and fraudulent activity, as well as using 3D Secure to reduce fraud. We report all fraudulent activity to the necessary officials.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties’ privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information. And always secure your devices. Especially phones and laptops.

Information security:

At our company, we take the security and protection of your information very seriously. We have implemented strict measures to ensure that any personal information you provide us with is kept safe and secure. This includes storing all information on our computer servers in a controlled and secure environment, which is protected from unauthorized access, use, or disclosure. In addition, we have put in place reasonable administrative, technical, and physical safeguards to further protect against unauthorized access, use, modification, and personal data disclosure. However, it’s important to note that even with these precautions in place, we cannot guarantee that data transmission over the Internet or wireless network is completely secure. While we do everything in our power to safeguard your information, there is always a risk associated with transferring data online.

That being said, we are committed to continually reviewing and improving our security measures to provide the best possible protection for your information. Your trust and privacy are of utmost importance to us.

Legal disclosure:
At our company, we take data privacy and security very seriously. However, there are certain situations where we may need to reveal the data that we gather, utilize, or obtain.

This may be necessary or allowed by law, such as when we receive a legal order or are involved in a similar legal procedure. In such cases, we will comply with the law and disclose the data if we genuinely believe it is necessary to protect our rights, ensure your safety and the safety of others, investigate fraudulent activities or respond to a request from the government.

We understand the importance of protecting personal information and will only reveal it in these circumstances when it is truly necessary.

We strive to maintain transparency and trust with our customers, which is why we have strict policies in place regarding the disclosure of data. Rest assured, any action taken to reveal data will be done with great caution and in accordance with the law.

Contact information:

If you wish to learn more about this Policy or have any concerns regarding your individual rights and Personal Information, please feel free to email or phone us.